If you are in USA and need help with problems with your google plus / places page listings you can call google through their website (you give them your contact number and then they call you)
here is the current link:
https://support.google.com/places/#ts=3138600&topic=1656871&contact=1
Tip from Google Rep Kevin Q.
“If you claim a page and are waiting for a pin card in the mail DO NOT make any updates to the page while the pin card is mailing out or you have to create another pin card request.”